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< BACK TO Fresh Intelligence Disgruntled Warriors Agitate For Right To Be Overcharged For Bitter Beverage
The Wall Street Journal reports from the front lines: Much of that debate is taking place on the company's customer-feedback Web site, which the chain launched in March. The site is littered with thumbs-down verdicts on the new roast. Some small competitors have posted messages there trying to woo away disenchanted Starbucks drinkers."A dentist's office!" That's bringing out the big guns. For its part, Starbucks notes that sales have risen 5 to 15% nationwide since the blend's introduction. Who will prevail in this titanic conflict? Experts caution that it's too soon to tell. Meanwhile, the rest of us, who have been forced by the poor economy to switch back to coffee which requires a single bill and some pocket change for purchase, can only watch in semi-caffeinated awe. And disgust. Ironically derivative. I've been brewing Folgers Crystals for years with saliva. Posted by: KarenUhOh on July 1, 2008 11:47 AM Advertisement |
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